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Privacy Policy

Privacy Policy

■ Distributor: Kitaro Co., Ltd.
■ Managing Director: Daisuke Nagahara
■ Location: 1-391-2 Miyashita-dori, Asahikawa-shi, Hokkaido
■ Phone: 0166-26-7055
■ Email address: order@muku-store.com
■ Expiration date of the application
In principle, it will be 5 days after confirmation of order receipt (e-mail for confirmation of order receipt).
■ Sales volume
There is a limit to some of the items in stock, but there is no specific designation.
■ Payment method
Credit card, paypal, and bank transfer
■ Payment deadline
In the case of a bank transfer, please transfer the money to the account designated by our store within 10 days of the order date.
If it exceeds 7 days, we will treat it as a cancellation for now.
We ask that you please place an order again.
■ Fee other than the price of the product
Taxes and other expenses collected by the importing countries, such as shipping, handling, customs, and business taxes ■ Time of delivery
There are considerable errors depending on the area and method of transportation. Please contact us for details.
■ Deadline for returning goods
In the event of an initial failure or delivery accident of the delivered product, please contact us by email or telephone within 7 days after the product arrives.
I will guide you on how to exchange and return the item. ※ Please be aware that we will not be able to receive the item if you return it without contacting us.
※ The product is posted in a condition that is as close to the actual product as possible, but the image varies slightly depending on the shooting situation, the PC screen, the browser environment, etc.
In addition, since it is a natural material product, each color and grain differs one by one.
Please check beforehand.
※ We are unable to accept returns or exchanges due to customer's convenience, such as cancellations after the product has been shipped or mistakes in the image after receiving it.
Thank you for your understanding.